Discover Your True Radiance
Indulge in premium beauty devices crafted to enhance your natural glow & support radiant, refined skin.
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Frequently Asked Questions
How do Silka Skin products work?
Our products work by supporting your skin’s natural renewal process. Using results-driven comfort-focused design, they help calm irritation, hydrate deeply, and strengthen your skin barrier. The result is smoother, healthier-looking skin that feels nourished, refreshed, and beautifully restored.
Will Silka Skin products help my skin?
Silka Skin tools are designed to improve your skin by working at every layer of your routine. These products calms and brightens, the cleansing brush deeply refreshes your pores for a clearer complexion, instantly smooths and renews your skin for a natural glow. Using these products together, they boost absorption, enhance radiance, and support healthier, more even-looking skin—giving you visible results you can feel confident about.
Where are you located?
Our head office is located in Sydney Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at silkaskinaus@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
“At Silka Skin, we empower health-conscious people to feel confident, youthful, and radiant. Through innovative beauty solutions, we help them achieve smoother skin, effortless self-care, and long-lasting results that enhance their everyday confidence and wellbeing.”
Fast, Free & Secure Shipping Australia Wide
“At Silka Skin, elevated beauty should never be delayed. That’s why we offer fast, complimentary shipping on every order over $50. Your premium essentials are prepared with care and delivered to your door—so you can experience radiant, effortless skin sooner.”